24/03/2020: Customer Contact Centre Changes
In light of the latest central government's guidance during the coronavirus pandemic, we have decided to suspend all face to face interactions at our Customer Contact Centre.
Maintaining a safe environment for our residents and the safety of our staff is paramount in this difficult decision.
This means from tomorrow (25 March) until further notice, all residents will be instead asked to contact us via:
- web chat or online forms atwww.breckland.gov.uk
- email firstname.lastname@example.org
- For urgent queries, call on 01362 656870.
Our offices in Dereham and Thetford will no longer be open for council-related queries, but will remain operational for customers of Department of Work and Pensions, who share the buildings.
Council service updates continue to be made available to the public atwww.breckland.gov.uk/coronavirus
Last updated: 19/06/2020 09:22:57