ARP Compliance Officer - Enforcement Ref: A06-24

Join us as a Compliance Officer (Enforcement)

Full time (37 hours per week) 18-month contract
Grade 10, £23,076-£28,509 per annum 

Are you a good communicator? Are you good at problem solving and negotiation? Do you enjoy working in a fast-paced environment?

We are seeking a self-motivated, flexible, and highly enthusiastic candidate to join our hard-working Enforcement Team. Your role would be to pro-actively deal with debtor resolutions and enquiries received by telephone or other means of communication. We are seeking a team player, who understands the importance of confidentiality, can demonstrate first class service skills especially when communicating in difficult situations. Any knowledge of Debt Recovery would be a bonus, but full training will always be provided. A good general education and good computer skills and experience of MS Office is essential for this role.

Requirements of the role:

• Great communication skills - written and verbal.
• Team player and can work on own initiative.
• Dealing with telephone contact from the public.
• Excellent customer service skills.
• Ability to update computer systems accurately.
• Being in a dynamic and fast-moving office environment.
• Liaison with other departments and other Government Agencies.
• Ability to work from home where necessary.
• Able to travel to the Thetford Office and able to work from home as e-training will be offered where appropriate.
• And above all enthusiasm!

What we offer in return:

• Competitive starting salary £23,076 per annum
• Career development opportunities.
• Full training.
• Flexible working.
• Local Government Pension Scheme.
• Rewards Package.

During this current recruitment period, ARP have a flexible approach to recruitment including telephone and video interviewing, online induction, and blended training. Therefore, candidates need to be able to work in the office and from home. Personal data from the application process will be shared with ARP and host/employing authority

Interested?

Download the application pack (PDF) [328KB] (opens new window)

Download the application form (Word doc) [174KB] (opens new window)

Email your completed application form to recruitment@breckland.gov.uk today - don't miss out, we'd love to hear from you! Or contact Nikki at Nikki.Hayes@angliarevenues.gov.uk to find out more about this opportunity!

Closing date for applications: 09:00, 1 July 2024