Assistant Planning Enforcement Officer Ref: 33-24

Salary: Grade 9, £24,308 - £30,120 per annum (subject to Job Evaluation)
Hours: Full time 37 hours per week
Place of Work: Dereham
Basis: Permanent

Would you like a job where what you do:

• Makes a difference to the communities that live within Breckland
• Allows you to protect the natural and built environment.
• Creates opportunities for the right individual to develop their career within a supportive environment

We are seeking an Assistant Planning Enforcement Officer to work as part of a team of officers to investigate possible breaches of planning control and work with other teams within the Council to remedy these breaches.

We regulate the use of land in the public interest. Providing a framework for the delivery of sustainable homes and jobs for Breckland residents in the long term.

You will:

• Carry out Initial assessment of complaints once registered in liaison with Enforcement Manager. Assist and deputise for Senior
• Enforcement Officer when required.
• Carry out desk top investigation of complaints - using all available systems, internet and other agencies.
• Carry out site inspections - including roadside inspections - pre-arranged visits- accompany other Enforcement Officers where appropriate - photos- measurement etc...
• Deputise for Technical Support Officer when absent.
• Communicate via letter/email providing updates to complainants, offenders, Members, Management.
• Carry out telephone calls to complainants and offenders.
• Liaise with other agencies including- ARP, Housing, Environmental Protection, Norfolk County Council
• Close cases as directed by Enforcement Manager

About you:

The right candidate will have the following characteristics.

Collaborative:

• I look for ways to work in partnership and listen supportively to the ideas of others, building on their ideas, while sharing my views and knowledge.
• I recognise the skills, talent and experience of others and reach out to them for their contribution and input

Ambitious:

• I always ask myself 'How could we do this better?', taking ownership of change and helping others to understand, adapt, implement, and embed it.
• I have an open mindset, take risks and explore new ways of doing things.
• I am a proud ambassador, taking pride and responsibility for the work we do and encouraging others to do the same.

Results Driven:

• I make sure I am clear on what I need to achieve, keeping a focus on results and solutions.
• I am driven, showing courage and resilience even when things don't go to plan.

Empowering:

• I ask for help and support when needed, and take responsibility if things don't go well, learning from it for my own and for the organisation's development
• Supportive:
• I treat others as I would want to be treated myself, ensuring that I am welcoming, friendly and approachable.
• I give time to colleagues who need help or support

OK, I'm interested...but is it really the job for me?

As our Assistant Planning Enforcement Officer, you will have:

• Experience in Planning working within a busy team environment preferably within a Local Authority
• An understanding of investigative procedures within a legislative framework
• Knowledge of planning enforcement appeal procedures
• Good interpersonal skills, diplomacy and tact and ability to prioritise work
• Good communication skills including the ability to prepare and present verbal and written reports

We will encourage you to use your own initiative within a supportive framework to solve challenges and find solutions.

You will need to enjoy working with internal and external stakeholders and have experience of dealing with customers through various communication media.

Closing date: 9am, 26 July 2024