Assistant Planning Enforcement Officer Ref: 33-24

Experience and Knowledge

Essential

• Experience in Planning working within a busy team environment preferably within a Local Authority
• An understanding of investigative procedures within a legislative framework
• Knowledge of planning enforcement appeal procedures
• Under supervision, ability to draft, serve and record legal notices
• Some Development Control experience, with familiarity with planning legislation, procedures, local and national guidance
• Ability to prioritise, plan work and monitor progress
• Good interpersonal skills, diplomacy and tact and ability to prioritise work
• Good communication skills including the ability to prepare and present verbal and written reports
• Ability to persuade, influence and negotiate and liaise and consult with others at all levels
• Ability to follow established procedures, reading and interpreting maps and plans
• Capable of adopting a methodical and accurate approach to ensure a high level of consistency in performance targets
• Competency at checking own work to confirm accuracy
• Hold a current driving licence and access to your own vehicle

Desirable

• The ability to use your own initiative to solve challenges working as part of a team and under direction
• Experience of dealing with customers by phone, e-mail and face to face
• Proficiency in MS Office (Word, Outlook, Excel etc)

Qualifications

Essential

• Education to GCSE A-C in English and Maths or equivalent competence

Essential Behaviours

Collaborative

• I look for ways to work in partnership and listen supportively to the ideas of others, building on their ideas, while sharing my views and knowledge.
• I recognise the skills, talent and experience of others and reach out to them for their contribution and input

Ambitious

• I always ask myself 'How could we do this better?', taking ownership of change and helping others to understand, adapt, implement, and embed it.
• I have an open mindset, take risks and explore new ways of doing things.
• I am a proud ambassador, taking pride and responsibility for the work we do and encouraging others to do the same.

Results-driven

• I make sure I am clear on what I need to achieve, keeping a focus on results and solutions.
• I am driven, showing courage and resilience even when things don't go to plan.

Empowering

• I ask for help and support when needed, and take responsibility if things don't go well, learning from it for my own and for the organisation's development

Supportive

• I treat others as I would want to be treated myself, ensuring that I am welcoming, friendly and approachable.
• I give time to colleagues who need help or support

Health & Safety (exposure to risk)

The postholder is part of a small team and therefore the post holder needs to demonstrate ability to deal with frequent interruptions and demands on a daily basis