Facilities & Compliance Officer Ref: 57-24

Job Advert

Salary: £24,916 to £30,873 per annum (Grade 9)
Hours: Full time 37 hours per week
Place of Work: Dereham / across Breckland
Basis: 12 month contract

Would you like a job where what you do:

Makes a difference to customers and businesses across the Breckland district
Allows you to play a key role in helping us maintain the Council's assets

We are seeking a Facilities and Compliance Officer to oversee our Property facilities and compliance functions ensuring the effective delivery of those services across multiple office locations within the Breckland area.

The Property Team manage the Council's assets which includes our Headquarters property and some serviced office accommodation in the District. We ensure these operational and commercial assets are fit for purpose and serving our customers and businesses in the most effective way. This is an exciting opportunity to work in a delivery-focused place and with a high performing team.

About you:

We are seeking a dedicated and experienced Facilities and Compliance Officer who is as passionate about our property as we are and keen to ensure the Council's Headquarters property, Conference Centre and serviced offices are compliant and maintained to a high standard for all users.

You will be keen to use your skills to sustain a high performing service whilst working collaboratively with immediate colleagues and the wider Property Team.

You will be a good communicator and have excellent organisational skills, with proven experience of working within a Facilities and Compliance environment , understanding and managing Health and Safety across a property portfolio.

Committed to 'getting things done', you will be self-motivated, a problem solver and able to work creatively and collaboratively to deliver results and constantly prioritise workstreams.

As a confident communicator, you will be comfortable leading on your workload and working with the team, contractors, and a diverse range of stakeholders, to achieve the best outcomes.

Collaborative - I look for ways to work in partnership and listen supportively to the ideas of others, building on their ideas, while sharing my views and knowledge.
I recognise the skills, talent and experience of others and reach out to them for their contribution and input.

Ambitious - I always ask myself 'How could we do this better?', taking ownership of change and helping others to understand, adapt, implement, and embed it.
I have an open mindset, take risks and explore new ways of doing things.

Results-driven - I review my own performance and ask for feedback to learn and improve. I make sure I am clear on what I need to achieve, keeping a focus on results and solutions.
I am driven, showing courage and resilience even when things don't go to plan.

Empowering - I show energy and drive to explore new opportunities and challenge the status quo - acting on opportunities to generate income or reduce costs, embracing new technology and promoting digitalisation.
I ask for help and support when needed, and take responsibility if things don't go well, learning from it for my own and for the organisation's development.

Supportive - I treat others as I would want to be treated myself, ensuring that I am welcoming, friendly and approachable. I give time to colleagues who need help or support.
I understand and take care of my own wellbeing, as well as the wellbeing of those around me.

OK, I'm interested...but is it really the job for me?

As our Facilities and Compliance Officer, you will:

Undertake maintenance, minor repairs and general upkeep of the Council's assets.
Assign tasks and schedules to contractors and monitor their performance.
Ensure that quality and standards are met at all times.
Handle customer / tenant complaints and queries in a professional and timely manner.
Maintain an issues log where performance is below standard and collate evidence to manage contractor performance.
Be responsible for safe working practices, health and safety and compliance and maintain accurate records.
Be organised, a good communicator and customer focused.
Replenish stocks of equipment and supplies.
Escalate any issues or problems to the Maintenance and Projects Surveyor.

If you would like an informal chat regarding this role please contact Phil Barker, Maintenance and Projects Surveyor, by emailing phil.barker@breckland.gov.uk

Closing Date: 9am, Thursday 16 January 2025
Interview Date: 21 January 2025