Private Hire Operator

All Private Hire Operators must be licensed by Breckland Council.  This ensures the passengers are confident of using a reputable company with reliable drivers and vehicles.  A Private Hire Vehicle must be driven by a licensed driver working for a Private Hire Operator.  A Private Hire Operators Licence is issued for five years.

Before making your application, please refer to the following guidelines:

  • Private Hire Operators can arrange pre-booked Private Hire Vehicles only (are you aware of theWhat's the difference between a Private Hire and Hackney Carriage Vehicle ?)
  • The Operator must keep records on all vehicles, drivers and bookings
  • The records must be kept and maintained for a period of at least one year
  • The Operator must ensure all drivers and vehicles owned, controlled or operated by them are licensed and comply with conditions of their licence
  • You must be eligible to work in the UK to be licensed as a Private Hire Operator and must provide Icon for pdf documentation [262.57KB] to prove this
  • A fee of £144.45 is payable, you are able to pay by debit card, credit card or cheque (made payable to Breckland Council)

All Hackney Carriages, Private Hire Vehicles and Operator's Booking Offices are required to be smoke-free, please read our Icon for pdf information and guidance on smoke free environments [35.05KB].

For further information please refer to the Icon for pdf Private Hire Conditions and Byelaws [156.27KB] document.

If you would like to apply for a Private Hire Operator licence, please download the Icon for pdf Private Hire Operator application form [448.79KB] and Icon for pdf Private Hire Operator Guidance Notes [624.81KB].

Alternatively, if you would like us to post the documents to you pleasecontact us and we'll be happy to help.

It is illegal for a driver to refuse to carry a guide or assistance dog unless the driver has a medical exemption certificate issued by the Council.  Drivers that refuse to carry a guide or assistance dog and do not have an exemption certificate could face a fine of up to £1000 following a conviction at the Magistrates Court.

Last updated: 24/08/2020 15:30:03