What are the Council's duties?

If you are homeless tonight you will need to complete ourHousing Advice Form  or by dropping into the office at Elizabeth House, Walpole Loke, Dereham, NR19 1EE our opening hours are Mon - Fri 9am -  5pm

If you are experiencing housing difficulties, the Housing Options team have a duty to provide advice and where necessary further assistance to you.

Once you have completed theHousing Advice Form we will speak with you to assess a number of facts about you and your situation, our main priority will always be to prevent you becoming homeless.

Our Enquiries

Reaching a decision

Right to Review

As of the 3rd of April 2018, new statutory duties enable us to work with you to find a new home, or keep you in your current one. 

For further information around homeless law and legislation that we work with, please follow the websites below:

Last updated: 10/01/2019 13:23:55