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Christmas and New Year Opening Hours

Find out about our Christmas Holiday opening hours and our revised bin collection days

Freedom of Information

We are committed to openness and actively seek to make available information about how we work, our decision-making processes and the services we provide. You can ask to see any information we hold.

Information we publish

Our Publication Scheme is a guide to the types of information we publish, where you can find it and any associated charges.

Information we do not hold

If your request relates to one of the services below, you will need to contactNorfolk County Council.

  • Schools and education
  • Children's services
  • Highways, roads and transport
  • Social services
  • Libraries
  • Adoption and Fostering
  • Museums

Submit a request

The easiest way tosubmit a FOI request is through our online form. In your request, you need to identify clearly what is being asked for.

Your request can also be submitted in writing to:

FOI Team

Elizabeth House

Walpole Loke

Dereham

NR19 1EE

Further information

Further information and guidance is available from theInformation Commissioner's Office (ICO).

Our Freedom of Information Policy

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