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Complaints must be submitted in writing. This includes electronic submissions. However, in line with the requirements of the Disability Discrimination Act 2005, we can make reasonable adjustments to assist you if you have a disability that prevents you from making your complaint in writing.
We can also help if English is not your first language.
If you need any support in completing this form, please let us know as soon as possible.
We would suggest that you read the guidance notes before completing the form.
1. Please provide us with your name and contact details
Your address and contact details will not usually be released unless necessary or to deal with your complaint.
However if your complaint is referred for assessment, we will tell the following people that you have made this complaint:
We will tell them your name and give them the details of your complaint where necessary and appropriate to be able to deal with it. If you have serious concerns about the release of your name and a summary, or details of your complaint, please complete question 5 of this form.
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