Damp and Mould

Further Information

If you are a tenant unsure on your rights or a landlord with questions about your obligations,the Shelter website provides further advice and guidance for both tenants and landlords. (opens new window)

If you are a tenant and you are worried about the potential of damp and mould in your home, please report your repair issues firstly to your landlord. Tenants are often worried about reporting issues to their landlord. This is a genuine concern, but landlords should be given the chance to make improvements before the council can take any action. We can give you support and advice on how to approach your landlord.

We have provided letter templates that tenants can use to report repair issues to their landlord. These templates can be used in email format or text message also.

These templates can be found on ourLetter templates page.

The causes of damp, mould and condensation are varied, and we understand that there is never a 'one size fits' all approach. 

Our officers will discuss ways in which through some simple lifestyle changes you can decrease the risk of damp, mould and condensation in your home. 

Our officers may use data loggers which are used to carry out long-term monitoring in your home to assess internal humidity, ambient temperatures and dew point temperatures, but this is something that will be discussed with you.

There are several ways we can support you. We support both tenant's and landlord's and hope that together we can improve living conditions for everyone in Breckland.   

Our team can interpret data generated from the data loggers providing guidance and simple lifestyle tips to minimise the risk of damp and mould.
If a repair issue is reported to us, our experienced Officers may decide an inspection is necessary. We will visit your home with specialist equipment and will suggest recommendations for you and your landlord.
If required, an improvement notice will be provided to your landlord. We always carry out a follow-up inspection to ensure works have been carried out. Where a landlord has not met their obligations and repairs have not been done, we will commence enforcement activity

Please note, once an improvement notice has been issued by us, evictions are not possible for up to six months and that your landlord should respond to any reports of repairs within 14 days