Damp and Mould

If you are a tenant unsure on your rights or a landlord with questions about your obligations,the Shelter website provides further advice and guidance for both tenants and landlords. (opens new window) 

If you are a tenant and you are worried about the potential of damp and mould in your home, please report your repair issues firstly to your landlord. Tenants are often worried about reporting issues to their landlord. This is a genuine concern, but landlords should be given the chance to make improvements before the council can take any action. We can give you support and advice on how to approach your landlord. We recognise that most landlords want the best for their tenants, we encourage any landlord wanting advice on how to tackle damp and mould to contact us.

Please note, that your landlord should respond to any reports of repairs within 14 days. 

• Understanding and addressing the health risks of damp and mould in the home (opens new window)
• How to save energy and lower your bills - Help for Households (opens new window)
• Find an energy certificate (opens new window)
• Help from your energy supplier: the Energy Company Obligation (opens new window)
• Moisture balance calculator (opens new window)

Warm Welcome Campaign

The Warm Welcome Campaign is a movement to reconnect individuals and communities across the country all year round.

Warm Welcome Spaces are places full of human warmth, belonging, connection and hope.

To find a warm welcome space near you,please visit The Warm Welcome Spaces website. (opens new window)