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Christmas and New Year Opening Hours

Find out about our Christmas Holiday opening hours and our revised bin collection days

6. Our policies and procedures

6.1 Policies and procedures for conducting council business

There are a number of procedures around how the council conducts its business, including:

  • Codes of practice
  • Procedural standing orders
  • Delegated decision-making and authority
  • Communication between councillors and staff
  • Code of conduct for councillors and staff
  • Terms of reference for committees
  • Rights of the public at meetings

Find more information on policies and procedures in our Constitution (opens new window).

6.2 Recruitment and employment of staff

View advertised council vacancies.

More applicant information, including staff benefits and our training services.

6.3 Complaints Process

The council is committed to providing quality services.

Breckland Council's compliments, complaints and suggestions procedure.

6.4 Records management and personal data policies

Under the Freedom of Information Act 2000, anyone can request information from the council provided there is no legal reason why it should not be released. Information concerning the environment will be processed under the Environmental Information Regulations.

Learn more about Freedom of Information.

If the information is personal information, the request will be processed under the Data Protection Act.

Read our Personal Data Protection Principles.

6.5 Planning Policy

The Planning Policy Team is responsible for preparing documents setting out the council's approach to the management of development in the District. This involves preparing plans containing policies and proposals that set out what can be built and where. There are two main levels of planning guidance, National Planning Policy Framework and Local Development Framework.

Visit our Planning Policy pages for more information.

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Last modified on 01 June 2022