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Christmas and New Year Opening Hours

Find out about our Christmas Holiday opening hours and our revised bin collection days

Household Batteries

We are now able to collect used batteries as part of your rubbish and recycling collection service. 

How will I be able to recycle my batteries?

Simply put them in a freezer bag, or similar sized clear bag, on top of your black or green bin on collection day and we will recycle them for you.

What if I have a sack collection?

At the moment this service is only available for properties that have a wheelie bin, but we are working hard to find a solution so we can offer the service to all our residents. In the meantime you can still recycle your used batteries by taking them to any shop that sells them.

What is I live in a flat and have my waste and recycling collection in large bins?

We're currently unable to provide a battery collection service to properties with large, shared bins. You can still recycle your used batteries by taking them to any shop that sells them.

How frequently will the batteries be collected?

This will be a weekly collection service, please just put your used batteries in a tied up freezer bag, or similar sized clear bag, on top of your black or green bin on collection day.

What type of batteries can I put out for recycling?

We will be able to take the following batteries:

  • AA
  • AAA
  • C (toys, torches, portable radios)
  • D (torches, stereos)
  • 6V (medical instruments, cameras)
  • 9V (fire alarms)
  • Button

Please put them out in a separate tied up freezer bag, or similar sized clear bag, on top of your black or green bin.

You can also recycle your batteries by taking them to any shop that sells them. 

Are there any batteries I cannot put out to be recycled?

We will be unable to take the following:

  • Car batteries
  • Damaged batteries
  • Loose lithium-ion (extracted from laptops, mobile phones, tablets)

Car batteries can be taken toNorfolk County Council Recycling Centres (opens new window). They can also be taken to some garages for disposal and recycling. They cannot be placed in your rubbish bin at home.

What happens if I put batteries out, but the crew do not take them?

If your items are not collected at the same time as your bin, providing you have not been left a note to say why the items have been left, please place out the following week. Please be aware that once the vehicle is full to capacity. We will not be able to take anymore. .

How many bags of batteries can I leave out?

There is limited space on the vehicles so we would ask you to place your batteries out 'little and often'. We will only be able to take one small, tied freezer size bag of batteries at a time. 

What happens to the clear bags after collection?

The bags used to put batteries in will be separated at the depot and will be disposed of in the same way as household waste which generates energy from waste. 

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Last modified on 21 April 2023