Welcome to Breckland Council

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• What is the difference between a compliment, complaint or feedback?

  https://www.breckland.gov.uk/info/feedback

  It is important to understand the difference between a compliment, a complaint and feedback as this may affect the way it is handled and what you can expect fro...

• Complaints about Councillors

  https://www.breckland.gov.uk/info/complaints-councillors

  Under the Localism Act 2011, the council has adopted arrangements for dealing with allegations of failure to comply with the Code of Conduct by district, town o...

• How do I make a complaint, or provide feedback?

  https://www.breckland.gov.uk/info/how-to-provide-feedback

  You can make your complaint or feedback in the way that is most convenient to you.

• Anonymous Complaints

  https://www.breckland.gov.uk/info/anonymous-complaints

  Anonymous complaints will be recorded and considered.

• Late Complaints

  https://www.breckland.gov.uk/info/late-complaints

  It becomes increasingly difficult to ensure a fair investigation after a period of time has lapsed since the original incident occurred.

• Complaints Against Staff

  https://www.breckland.gov.uk/info/staff-complaints

  If you are making a complaint about a council employee, and if action or behaviour is found valid, then the issue will be referred to the appropriate Director a...

• Management of unreasonable complaint behaviour

  https://www.breckland.gov.uk/info/unreasonable-behaviour

  Unfortunately, some complainants pursue their complaints in ways that are unreasonable and/or take up an unwarranted amount of council resources.

• How will the council deal with my complaint?

  https://www.breckland.gov.uk/info/deal-with-my-complaint

  All complaints will be treated fairly and given equal importance.

• Childcare

  https://www.breckland.gov.uk/contact-us/childcare

  ...

• Residential Property Name Application

  https://www.breckland.gov.uk/ResidentialPropertyNameApplication

  ...

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