Visit Us

We have Customer Service Centres in the 5 market towns. All of our centres are equipped to provide information and support on all our services from bins to benefits.

Before you decide to visit us, did you know our On-Line Services cover a good deal of the most common transactions requested by our customers? All our on-line forms are easy to use and request just the information we need to process your request. Some processes take longer than others but your request will be read and we will get the ball rolling within two working days.

Current opening times (these can also be viewed on aninteractive map)

Attleborough Customer Services

Address: Attleborough Library, 31 Connaught Road, Attleborough, NR17 2BW Normal Hours: Monday Afternoon 2pm to 5pm and Thursday Morning 10am to 2pm

Dereham Head Office

Address: Elizabeth House, Walpole Loke, Dereham, NR19 1EE Normal Hours: Monday - Friday 9am to 5pm

Swaffham Customer Services

Address: Swaffham Library, The Pightle, Swaffham, PE37 7DF Normal Hours: Tuesday Morning 10am to 1pm and Friday Afternoon 1pm to 5pm

Thetford Customer Services

Address: Breckland House, St Nicholas Street, Thetford, IP24 1BT Normal Hours: Monday - Thursday 9am to 5pm, Friday 9am to 4.30pm

Watton Customer Services

Address: Watton Library, George Trollope Road, Watton, IP25 6AS Normal Hours: Monday Morning 10am to 1pm and Wednesday Afternoon 1pm to 5pm