Winter weather emergency updates

During wintry weather visit this page for up to the minute information on how the weather is affecting our services. We've brought together a number of resources below.

Our normal office opening hours are Monday to Friday, 09:00 to 17:00, during severe weather conditions these may be affected.Check our opening hours online.

Homelessness support

If you or somebody you know or see in the district is sleeping rough at the moment, please call us on 01362 656870 so we can provide access to emergency temporary accommodation during the current cold snap. Streetlink exists to enable  members of the public to report someone sleeping rough to enable them to connect with support services to help themStreetlink (opens new window).

Bin collections

Please see ourcurrent service issues page for updates.

School closures

Please use Norfolk County Council's website for school closures (opens new window).

Local travel news

If you're planning a journey it may be worth checking the local travel news, to see if there are any disruptions. You can check local travel news on the following websites or radio stations

• BBC Radio Norfolk (opens new window)- 95.1, 95.6 and 104.4 FM
• Heart (opens new window) - 102.4 FM
• Planet Radio (opens new window) - 96.7 FM

The latest traffic information, and road issues can be found on theHighways England website (opens new window).

If you're travelling by bus, information can be found on the following websites:

• First Bus (opens new window)
• Konectbus (opens new window)

If you're travelling by train, travel information can be found on the following websites:

• National Rail (opens new window)
• Greater Anglia (opens new window)  

Keeping warm and well

There are a number of ways to keep warm and well this winter, with low to freezing temperatures, it's just as important to keep safe and warm while out and about and within your own home. 

 Out and about

• Checking public transport (bus and trains) before you travel.
• Be aware of the changeable weather conditions throughout the day.
• Have additional items in your car such as blankets, a few non-perishable food items in case your vehicle breaks down, or you become stuck due to weather conditions, and cannot be rescued/continue your journey for a number of hours.
• For businesses - Consider gritting outside your premises, to protect both your staff and customers during the winter months.

Inside a house

There are a couple of ways to keep warmer within your own home which does not have to cost a fortune.

• Reducing drafts inside your home through using blankets and old curtains around doors which lead to the outside.
• Keeping your heating on a constant low (around 18 degrees) to keep the cold off the property.
• Keep internal doors within your property closed to help reduce drafts.

Useful links

• Library Closures (opens new window)
• Museum Closures (opens new window)
• Recycling Centre Closures (opens new window)

Advice and guidance

• Government cold weather information (opens new window)
• NHS - Keep Well, Keep Warm (opens new window)
• Video on cold weather and health (opens new window)
• Feeling unwell? (opens new window)
• Find a pharmacy (opens new window)

Social media

• Breckland Council on Facebook (opens new window)
• Breckland Council on X (formerly known as Twitter) (opens new window)
• Norfolk County Council Highways on X (formerly known as Twitter) (opens new window)

#norfolkwinter Tweets

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