Winter weather emergency updates
During wintry weather visit this page for up to the minute information on how the weather is affecting our services. We've brought together a number of resources below.
Our normal office opening hours are Monday to Friday, 09:00 to 17:00, during severe weather conditions these may be affected.Check our opening hours online.
Homelessness support
If you or somebody you know or see in the district is sleeping rough at the moment, please call us on 01362 656870 so we can provide access to emergency temporary accommodation during the current cold snap. Streetlink exists to enable members of the public to report someone sleeping rough to enable them to connect with support services to help themStreetlink (opens new window).
Bin collections
Please see ourcurrent service issues page for updates.
School closures
Please use Norfolk County Council's website for school closures (opens new window).
Local travel news
If you're planning a journey it may be worth checking the local travel news, to see if there are any disruptions. You can check local travel news on the following websites or radio stations
- BBC Radio Norfolk (opens new window)- 95.1, 95.6 and 104.4 FM
- Heart (opens new window) - 102.4 FM
- Planet Radio (opens new window) - 96.7 FM
The latest traffic information, and road issues can be found on theHighways England website (opens new window).
If you're travelling by bus, information can be found on the following websites:
If you're travelling by train, travel information can be found on the following websites:
Useful links
- Library Closures (opens new window)
- Museum Closures (opens new window)
- Recycling Centre Closures (opens new window)
Advice and guidance
- Government cold weather information (opens new window)
- NHS - Keep Well, Keep Warm (opens new window)
- Video on cold weather and health (opens new window)
- Feeling unwell? (opens new window)
- Find a pharmacy (opens new window)