Housing advice and information

If you or anyone else is at immediate risk of harm, regardless of your circumstances, call the police on 999.

Private tenant at risk of eviction/at the end of a tenancy

• Understand your tenancy rights - Shelter England (opens new window)
• Types of renting agreement - Shelter England (opens new window)

Facing eviction from family or friends

• ChildLine (opens new window): 0800 1111 free 24 hour support helpline for children and young people
• Women's Aid (opens new window): 0808 2000 247 free 24-hour helpline for victims of domestic violence
• ShelterLine (opens new window): 0808 800 4444 free urgent homelessness advice. 8am - 6pm Monday - Friday, excluding bank holidays.

Suffering domestic violence

• Women's Aid (opens new window)
• Daisy Programme - support and advice (opens new window)
• Domestic Violence Helpline (opens new window)
• Leeway Support (opens new window)
• Norfolk Police website (opens new window)
• Norfolk Integrated Domestic Abuse Services (NIDAS) (opens new window)
• Norfolk and Suffolk Victim Care (opens new window)
• National Domestic Violence Helpline (opens new window)
• ManKind Support For Males (opens new window)
• National Stalking (opens new window)
• Galop Support for LGBT+ (opens new window)

Ex-armed forces

• SSAFA Website (opens new window)
• Op Fortitude (opens new window)
• Armed Forces Community

Experiencing mental health issues or impairments

On the basis that you are suffering from a mental illness or impairment, Breckland Council may accept that you are vulnerable and therefore in 'priority need' for accommodation. This will be determined by your personal circumstances and will take into account information we gather from various sources including any medical professionals involved in your care.

The following websites may be useful if you are suffering from mental health issues:

• Change Grow Live (opens new window)
• MIND (opens new window)
• Mental Health Foundation (opens new window)
• Mental Health NHS (opens new window)
• Samaritans (opens new window): telephone: 116 123 (24 hours a day, free to call)
• Wellbeing Norfolk (opens new window)
• Red Cross (opens new window)
• Equal Lives (opens new window)

Leaving prison

• Help if you're homeless: ex-prisoners - Shelter England (opens new window)

Harassment at home

• If you're suffering harassment of any kind from your landlord, pleasecomplete our Housing Advice form.
• Further support is available through:
  • Women's Aid (opens new window)
  • Men's Advice Line (opens new window)

Leaving care

The help you get mainly depends on your age. 

• Norfolk County Council Children's Services (opens new window) is responsible for finding you somewhere to live until you turn 18. If you are aged between 18 and 25 years and are a homeless care leaver, your leaving care adviser and Breckland housing service will provide you with advice, support and guidance around your housing circumstances.
• If you are a care leaver, you may be able to get housing and other help from the Breckland Council or Norfolk County Council leaving care team.
• When you turn 18 you are entitled to claim benefits. If needed, you should be able to claimUniversal Credit (opens new window).

Leaving hospital

• You should tell the hospital nursing staff as soon as possible, so that they know that you will be homeless when you are discharged.
  • They will ask the hospital discharge team to help if they can.
• If referred to the council's Private Sector team, they will assess your situation and you may be offered temporary accommodation while your application is assessed if you fall into a priority need category.
• If you have a home already but it needs to be adapted, the hospital will refer you to the council team which is responsible for adaptations or the assessment of theHousing grants and loans.

Options for older people

• Norfolk County Council social care pages (opens new window)
• Age UK Norfolk (opens new window)
• Housing Care (opens new window)